Personalized promotions and Wi-Fi packages for restaurants
Enhanced Customer Experience
Seamless Wi-Fi Access: Monyfi provides hassle-free Wi-Fi access to customers, enabling them to stay connected and engaged during their visit without worrying about data limitations.
Digital Menus and Specials: Restaurants and cafes can showcase their menus and daily specials through Monyfi’s captive portal, allowing customers to easily explore offerings and make informed ordering decisions.
Convenient Ordering: Monyfi’s captive portal can direct customers to place orders directly from their devices, reducing wait times and enhancing the convenience of the dining experience.
Online Reviews and Sharing: With Monyfi, customers can quickly access online reviews and share their dining experience on social media, amplifying positive word-of-mouth and building brand awareness.
Personalized Marketing
Customer Data Collection: Monyfi’s captive portal gathers customer data such as email addresses and preferences during the Wi-Fi login process, forming the foundation for personalized marketing campaigns.
Segmented Campaigns: With Monyfi’s analytics, restaurants and cafes can segment their customer base based on demographics, visit history, and preferences. This allows them to send targeted promotions and offers that resonate with specific customer groups.
Tailored Promotions: Using the captured data, Monyfi enables restaurants and cafes to send personalized promotions and discounts directly to customers’ devices, enticing them with offers aligned with their preferences and past behaviors.
Repeat Visit Incentives: Monyfi can trigger automated follow-up messages with special incentives for customers who haven’t visited in a while. This encourages repeat visits and reinforces customer loyalty through tailored offers.
Tableside Ordering and Payments
Digital Menu Integration: Monyfi’s captive portal can provide customers with direct access to the restaurant’s digital menu through their devices, allowing them to explore offerings at their own pace.
Order Placement: With Monyfi, customers can place orders directly from their devices while seated. The captive portal facilitates a streamlined ordering process, reducing the need for waitstaff involvement.
Customization and Special Requests: Monyfi enables customers to customize their orders and make special requests through the captive portal, ensuring that their preferences are accurately communicated to the kitchen.
Secure Mobile Payments: Monyfi can facilitate secure mobile payments through the captive portal, allowing customers to settle their bills conveniently from their devices without the need for physical payment methods.
Feedback Collection and Improvement
Real-Time Feedback: Monyfi’s captive portal can prompt customers to provide immediate feedback after their dining experience, capturing insights while the experience is fresh in their minds.
Customer Satisfaction Surveys: Restaurants and cafes can use Monyfi to distribute short customer satisfaction surveys through the captive portal, gaining valuable insights into various aspects of the dining experience.
Service Enhancement: Monyfi’s data-driven feedback allows restaurants and cafes to identify areas for improvement in service, food quality, and ambiance, enabling them to take actionable steps to enhance customer satisfaction.
Continuous Adaptation: By analyzing feedback trends collected through Monyfi, restaurants, and cafes can make ongoing improvements to their offerings, ensuring that they stay aligned with customer preferences and expectations.